Refund Policy

Last updated: 2026-06-28

14-day money-back on first paid month

If you cancel within 14 days of your first paid charge and have not materially used the Service (defined as receiving fewer than 7 daily briefs across all workspaces), we will refund that first month in full. Email support@smbeastmode.com with your account email and we will process the refund within 5 business days.

Annual plans

Annual plans are pro-rated and refundable for the unused portion within 30 days of purchase. After 30 days, annual subscriptions are non-refundable but you keep access through the end of the billing period.

Monthly plans after month 1

Monthly plans are non-refundable after the first month. Cancel anytime from your billing portal and you will retain access through the end of the current billing cycle.

Failed payments

If payment fails, Stripe automatically retries for up to 14 days. After that we may downgrade you to free or suspend the account. Suspended accounts can be reactivated at any time by updating payment.

Service disruptions

If a verified outage prevents you from receiving briefs for more than 72 consecutive hours, we will credit your account pro-rated for the affected days on request.

Disputes and chargebacks

Before opening a chargeback, please email us. We resolve almost every billing dispute the same day. A chargeback opened without contacting us first may result in account suspension pending resolution.

Contact

support@smbeastmode.com. Include your account email and the charge date.